Community Communications can provide all the resources required to handle inbound telephone calls on your behalf.
We can answer calls (in your organisation’s name), using: -
- Your own number (transferred automatically to us)
- A standard tariff digital telephone line with dedicated number
- A free-call/ lo-call number.
- Pay As You Go services (for the smaller business)
- Contract-based pricing structures - and all at the most cost-effective rates.
Your caller’s information can be:
- Logged on manual call sheets
- Entered into an Excel spreadsheet (Ideal for producing mail-merge documents)
- Entered into an Access database (Allowing you to sort the information to match your particular requirements)
We can be there whenever your clients call, recording all the information you require.
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CALL HANDLING CASE STUDY
You can read and print our informative case study in Adobe PDF format by simply clicking on the icon to the left. Please ensure you have Acrobat installed on your computer. |
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